Can’t access library databases? Try clearing your browser cache.

A recent security update to Milne Library’s EZProxy system (the system that permits off campus use of library databases) has lead to problems for some library users.

Clicking on a bookmarked database link or a link from the homepage may result in an error message related to the SSL certificate, or the browser may simply freeze.

If you are experiencing this issue, try clearing your browser cache. WikiHow provides step-by-step directions to clear your cache for most browsers.

SSL Certificate issue

 

If you are still having problems, stop by the library to talk with our Tech Help staff or call us at 585-245-5608.

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