CIT HelpDesk Moves to Milne Library


HelpDeskMovedCIT has friendly, helpful staff now located in Milne Library! As you enter the main doors of the library, our desk will be to your left, behind the Minerva Statue. CIT Tech Help provides assistance with the technology located in Milne Library along with carry-in support for Geneseo students, faculty, and staff personally-owned laptops and mobile devices.

Services offered include:

  • Network setup (including WiFi & VPN)
  • Adding printers
  • Academic software installation
  • Sign-out and support technology available for loan
  • General computer questions

For more information about the services available from the CIT HelpDesk or other technology questions, stop by the HelpDesk, call 585-245-5588, send an email to [email protected] or submit a request in our online system (https://rt.geneseo.edu).

 

Welcome back! Here’s what’s new @ Milne!

WhatsNewAs always, we’ve made some changes around the library over the summer. Here are some highlights!

Expanded Lower Level study area

We have expanded our seating on the Lower Level along windows — including new tables that all have access to power and comfortable seating.

Based upon student feedback during last year’s study space assessment, we have incorporated different table sizes to facilitate group study and independent study.

Updated Upper Level study area

The open study area on the north side of the Upper Level is primed for new furniture and more comfortable seating. The furniture is scheduled for delivery the first week of class. We apologize for the delay and really appreciate your patience while the new furniture is installed!

We think you’ll like the changes, as these new tables will be powered during the Fall semester — providing more options for students to charge their laptops.

Expanded Tech Help services

Milne Library is partnering with CIT to expand our Tech Help services in the library. Our Tech Help students will now be CIT-trained and managed, allowing them to provide additional services in the Library, such as:

  • Setting up your mobile device on Geneseo’s network
  • Academic software installation
  • Connecting to Geneseo services
  • VPN setup
  • Virtual Lab setup

Kindle Textbooks on Reserve

We are piloting a new way of providing affordable access to textbooks. Starting this semester, we will be circulating selected textbooks on Kindle Fire HD tablets. The Kindles can be checked out for 4 hours and include the following textbooks:

New netbooks & more graphing calculators available

We are now circulating 10 new netbooks. These are much faster Windows 8 devices with touchscreen navigation. In addition, we’ve added 6 more TI-89 Titanium graphing calculators to our inventory, giving us 10 available for checkout at the Service Desk.

 

Library Renovations; Summer 2012!

Concept drawing of the new home for archives & special collections

Summer improvements to Milne Library are well underway!  A new glass enclosure is being built to house our special collections, college archives and the Genesee Valley Historical Collection on the lower level of the library.  The enclosure is equipped with UV resistant glass to better protect the collections from damaging light, while making them more accessible to library users.

 

 

In order to make way for the new special collections area, the print journals that are currently shelved on the lower level outside classroom 105 will be relocated to the upper level of the library.   Before the glass enclosure goes up, new carpeting will be installed during the first two weeks of June.

Journal train: carts of print journals ready to be moved to the upper level

The move will provided two new group study areas inside the glass enclosure and an additional group study area just outside the enclosure.

On the main floor, both the Center Academic Excellence and the Digital Media Lab will move into spaces with a bit more leg room.  Once the Genesee Valley Historical collection is relocated to the new glass enclosure on the lower level, the Center for Academic Excellence will move into that space on the main floor.  The Digital Media Lab will move into Milne 210 which once housed the Center Academic Excellence.

On the upper level, the room that once housed our college archives will house the new Census and Copy Center and provide a space for group study on the upper level.  In addition, a new study room will be available by reservation in the room that once held the X collection.  We’re sure that both of these study spaces will be popular with our students.

It is our hope that all of these changes will improve library services for our users, so pardon our dust during this exciting time!